In response to the review of Action Fraud, PCC Clive Grunshaw APCC Fraud and Cyber lead said:
“Fraud is the most prevalent crime type in the country, with an estimated 3.8 million crimes committed in the past year, continuing to increase at an alarming rate, at a cost of many billions of pounds. Fraud can have a devastating impact on victims with criminals lining their pockets at the expense of others.
“Action Fraud is often the first point of contact for victims and we must ensure it delivers the best possible service. While welcoming this report and the recommendations included, it is important that as elected representatives of our communities, Police and Crime Commissioners are central to any future governance arrangements.
“Importantly, we must recognise this is not a policing issue alone. Most fraud is internet enabled and service providers along with financial institutions must play a greater role in preventing this crime in the first place.”