IN FOCUS: Victims

The Victims in Focus report by the APCC highlights how PCCs across England and Wales enhance victim support through innovation, collaboration, and multi-year funding, ensuring victims’ voices are heard, rights protected, and needs met.

Summary

The Victims in Focus report by the Association of Police and Crime Commissioners (APCC) showcases the efforts of Police and Crime Commissioners (PCCs) across England and Wales to support victims of crime. It emphasizes their commitment to placing victims at the heart of the criminal justice system, advocating for their rights, developing innovative support services, and using multi-year funding to ensure sustainable victim services.

Key highlights

PCCs advocating for victims

• PCCs play a crucial role in ensuring victims’ voices are heard and reflected in local decision-making and services.
• Initiatives include consultations, lived-experience forums, and victim champions who inform policy and service delivery.
• Example: Durham PCC appointed Victims’ Champions for crime, domestic abuse, and anti-social behavior to ensure victims’ experiences shape services.

Innovative victim support services

• PCCs are developing unique services tailored to the needs of different communities, often working with partner organizations.
• Initiatives include specialized advocacy, culturally sensitive services, and trauma-informed programs.
• Example: Cleveland PCC’s Bridging the Gap initiative funded community-led projects to reach victims from ethnically diverse backgrounds.

Multi-year funding for sustainable services

• The introduction of multi-year funding allows PCCs to invest in long-term, high-quality victim support services.
• This approach enhances stability for victims and service providers, promoting innovation and effectiveness.

Notable initiatives

• Durham: A Front Door triage system simplifies victim referrals and support pathways.
• Hampshire: LOTUS residential program supports adult survivors of childhood sexual abuse.
• Merseyside: You’re Safe Here scheme trains night-time economy staff to support victims of hate crimes.
• West Midlands: Voice of the Victim Forum ensures survivor voices shape policies.
• North Wales: Remote Evidence Sites allow victims to give evidence in safe, non-courtroom environments.
• Thames Valley: BRAVE program provides psychological support for domestic abuse survivors.