The team

Susannah Hancock

Chief Executive

Tel: 07860 912600

Susannah started her career as a probation officer in London, before moving on to managing multi-agency Youth Offending Teams in a number of south London boroughs. She joined the Youth Justice Board, initially as its Head of London and then as National Head of Performance, working across England and Wales to deliver on a national programme to reduce youth re-offending and prevent young people offending.

She went on to work for the London Criminal Justice Board as its Director of Reducing Re-offending, leading a cross agency team to deliver a programme of Criminal Justice reform across London. 

Susannah’s roles, prior to joining the APCC, included Assistant Chief Executive of the national charity Victim Support, and most recently, Chief Executive for the Office of the Police, Fire and Crime Commissioner in Essex.

Marcus Roberts

Director of Policy and Strategy

Tel: 07714 399762

Marcus joined the APCC as Director of Policy and Strategy in 2019 from the City of London Corporation, where he worked as Head of Strategy and Performance. Before this he held a variety of senior policy and strategy roles in the voluntary and community sector and local government, including Director of Policy and Strategy and Chief Executive at DrugScope, Head of the Policy and Parliamentary Unit at Mind and Senior Strategy and Policy Advisor at Essex County Council.

He has been a member of the Home Office’s Advisory Council on the Misuse of Drugs and the Ministry of Justice’s Criminal Justice Council, and has advised many organisations including the Joseph Rowntree Foundation, Lankelly Chase Foundation, Social Finance Ltd, RSA and UK Drug Policy Commission on mental health and substance misuse issues. He was one of the architects of the Making Every Adult Matter coalition to improve support for adults with complex needs. He is currently chairing the Board of the Essex Recovery Foundation.

Dawn Osborne

Office Manager/PA to Chair and Chief Executive 

Dawn organises all APCC events, which includes General Meetings, APCC/NPCC Joint Summit and APPG, the daily running of the office, and Secretariat duties for both the Chair of the APCC and the Chief Executive.

Simon Talbot

Corporate Governance Officer

Simon Talbot provides secretariat support for APCC Board Meetings, APCC General Meetings, the APCC Performance Portfolio Group, and the NPCC Audit and Assurance Board. Simon can draw upon a strong background of knowledge and experience when providing this support having previously worked at a local authority crime reduction unit developing and delivering multi-agency plans targeting high crime areas, and at a crime prevention charity which was commissioned by the Home Office to undertake performance reviews and produce national quality standards for local community safety partnerships.

Kareem Osell

Good Practice and Knowledge Sharing Manager

Kareem joins the APCC on secondment from the College of Policing, where he has project managed some of the key new training products that the College have provided. He is looking to introduce a Notable/Best Practice and Knowledge Share platform and strategy.

Previously he has worked within the Ministry of Justice, HMCTS and the Law Society. He has 27 years’ experience working with West Midlands Police, mainly as a forensic expert.

Simon Efford

Senior Policy Manager

Simon's role is to support Police and Crime Commissioners in relation to finance and resources issues. He has been involved in the evolution of the national Police Resources submission work and he is central to the current Joint Stakeholder approach to the programme.

Andrew Tremayne

Senior Policy Manager

Andy is a Senior Policy Manager covering three portfolios: Citizens in Policing; Standards and Leadership; and Workforce.

Paul Dutton

Senior Policy Manager

Paul is Senior Policy Manager covering the Police Technology, Digital and ICT portfolio.

Alex Campbell

Senior Policy Manager

Alex is the Policy Lead for Forensics, Specialist Capabilities and Serious Organised Crime. She also supports PCCs to provide leadership on Police Transformation and Police Public Contact, including 101 and Single Online Home (SOH). She joined the APCC in October 2017 to support PCCs in delivering the Policing Vision 2025.  Prior to that, she worked in Brussels and in Kosovo.

Ella Thomas

Senior Policy Manager

Ella is a Senior Policy Manager covering the Criminal Justice and Victims portfolios.

She joined on secondment in July 2021 from the Ministry of Justice where she worked across Criminal Justice System Governance and Strategy, with extensive cross departmental and local partnership working. Prior to this, Ella worked across policy and operational delivery in the Department for Education.

Eddie Smithwick

Senior Policy Manager

Eddie joined the APCC in 2017 as a Senior Policy Manager leading our work with PCCs to deliver safer communities. This work includes crime prevention, emergency service collaboration, alcohol and substance misuse and mental health and custody.

Eddie has previously spent time working at a Police and Crime Commissioner’s office, delivering a range of work around victims’ services, community safety partnerships, and custody visiting, as well as national guidance on police and crime plans. Eddie’s experience is built upon his time working for a Member of Parliament, with a metropolitan police authority and in the civil service (HM Courts and Tribunals).

James Hughes

Senior Policy Manager

James joined the APCC in February 2017. He is seconded part-time to the Home Office Strategic Change and Investment Board (SCIB) Hub as the link with PCCs/APCC. He also supports the work of the National Enabling Programme which provides Police forces with a secure, cloud-based, digital platform and national standards for greater collaboration and new ways of working. James also supports BlueLight Commercial, which drives collaborative commercial activities, initially in policing, to increase efficiencies and enhance savings. 

Before joining the APCC in 2017 to support police reform and transformation, James was a senior civil servant and worked in various Departments including The Department for Energy and Climate Change, the Department for Environment, Food and Rural Affairs and the Foreign and Commonwealth Office.  

Chloe Butcher

Policy and Partnership Manager (Joint Projects Team)

Chloe supports the design and delivery of a programme of joint project work that brings together the APCC, NPCC, Home Office and other policing partners, to enable effective collaborative working across the sector. 

Previously, Chloe lead on public and parliamentary affairs activity for the APCC, identifying key opportunities to engage with parliamentary business and raise awareness of the role of the PCC. She has also worked in collaboration with the APCC as part of the Joint Portfolio Team which provided scrutiny and oversight of the Police Transformation Fund portfolio.

James Sweetland

Data and Policy Analyst (Joint Projects Team)

James joined the APCC in July 2021 as part of the Joint Projects Team which works to improve collaboration across the NPCC and the APCC.  

Prior to this, James worked at the cross-party think tank Demos, where he produced research on corporate taxation, cybercrime, and misinformation. He also holds an MSc in Criminology and Criminal Justice from Oxford University.

Richard Denham

Policy and Political Group Manager

Richard leads on the portfolio work of the Equality, Diversity and Human Rights Portfolio, as well as providing secretariat services to the Labour Police and Crime Commissioners’ Group.

Will Pryce

Policy and Political Group Manager

Will is the APCC policy lead for local policing and partnerships, which supports PCCs on matters relating to neighbourhood policing. He also manages the road safety and roads policing portfolio, and international and strategic policing, business crime, and rural crime. He additionally provides support to the Conservative PCC group.

Will started his career at the European Parliament, liaising between the UK Government and EU on transport, tourism, business, animal welfare and crime. He was then a campaign manager and advisor for a UK political party during the 2015 and 2017 General and Local Elections. Next he managed public affairs for a large employers’ association, lobbying governments on legislative changes for small businesses, and engaged with a PCC on retail crime and serious violence.

Keith Fairbank

Head of Communications and Public Affairs

Keith joined the APCC in November 2020 on a one-year secondment from the Office of the Police and Crime Commissioner for Kent. There, he has served two different PCCs as Communications Manager leading on media, digital, and public engagement matters for more than five years.

Prior to joining the Kent OPCC, Keith worked as a police press officer; and before that he worked as a qualified journalist for a number of regional daily and weekly newspapers in both England and Wales.

Clarissa Hawthorne

Communications Adviser

Clarissa joined the APCC in May 2018 to develop and deliver a programme of external communications; these were to help raise the profile of PCCs and their national policy priorities to: the public; the wider policing family; Criminal Justice stakeholders; and the Government.

Before joining the APCC, Clarissa worked as Campaigns & Communications Manager for the Sussex Police and Crime Commissioner; was the interim Communications Manager at The Police ICT Company for just over a year; a Media Relations Officer at Sussex Police for four years; and prior to her career in policing was an Assistant Producer in national broadcast television.

Libby Avery

Policy Support Officer

Libby joined the APCC in November 2020 to provide policy support to senior policy managers. The portfolios that she supports include Serious and Organised Crime, Serious Violence, Forensics and Digital & Technology.

Before joining the APCC, Libby spent two years working at the Office of the Police and Crime Commissioner for Norfolk assisting in the commissioning of support services for victims of crime and prior to this a year working for Children’s Services at Suffolk County Council.

Micha Dawes

Policy Support Officer

Micha joined the APCC in July 2021 on secondment from Sussex PCC office to provide policy support to senior policy managers within the Safer Communities portfolio including: Emergency Services Collaboration, Prevention, Mental Health and Custody, Criminal Justice, Victims, Local Policing and Partnerships and Road Safety.

Within the Sussex PCC Office Micha spent most of her six years there working as a Commissioning Officer with a focus on victim support services and the local VCSE sector.