The team

Susannah Hancock

Chief Executive

Tel: 07860 912600

Susannah started her career as a probation officer in London, before moving on to managing multi-agency Youth Offending Teams in a number of south London boroughs. She joined the Youth Justice Board, initially as its Head of London and then as National Head of Performance, working across England and Wales to deliver on a national programme to reduce youth re-offending and prevent young people offending.

She went on to work for the London Criminal Justice Board as its Director of Reducing Re-offending, leading a cross agency team to deliver a programme of Criminal Justice reform across London. 

Susannah’s roles, prior to joining the APCC, included Assistant Chief Executive of the national charity Victim Support, and most recently, Chief Executive for the Office of the Police, Fire and Crime Commissioner in Essex.

Marcus Roberts

Director of Policy and Strategy

Tel: 07714 399762

Marcus joined the APCC as Director of Policy and Strategy in 2019 from the City of London Corporation, where he worked as Head of Strategy and Performance. Before this he held a variety of senior policy and strategy roles in the voluntary and community sector and local government, including Director of Policy and Strategy and Chief Executive at DrugScope, Head of the Policy and Parliamentary Unit at Mind and Senior Strategy and Policy Advisor at Essex County Council.

He has been a member of the Home Office’s Advisory Council on the Misuse of Drugs and the Ministry of Justice’s Criminal Justice Council, and has advised many organisations including the Joseph Rowntree Foundation, Lankelly Chase Foundation, Social Finance Ltd, RSA and UK Drug Policy Commission on mental health and substance misuse issues. He was one of the architects of the Making Every Adult Matter coalition to improve support for adults with complex needs. He is currently chairing the Board of the Essex Recovery Foundation.

Cat McIntyre

Head of Corporate Governance

Tel: 07714 399754

Cat has worked at the APCC since its inception in various policy manager and governance roles; she also worked for the predecessor body for several years, again in various roles linked to policy, governance and project management.  In the latter she was notably largely responsible for co-ordinating and supporting the national work that enabled the local transition from Police Authorities to PCCs to take place.

Dawn Osborne

Office Manager/PA to Chair and Chief Executive 

Dawn organises all APCC events, which includes General Meetings, APCC/NPCC Joint Summit and APPG, the daily running of the office, and Secretariat duties for both the Chair of the APCC and the Chief Executive.

Simon Efford

Senior Policy Manager

Simon's role is to support Police and Crime Commissioners in relation to finance and resources issues. He has been involved in the evolution of the national Police Resources submission work and he is central to the current Joint Stakeholder approach to the programme.

Mark Darby

Senior Policy Manager

Mark joined as the Senior Policy Manager covering the CJS and Victims' Portfolios.

Andrew Tremayne

Senior Policy Manager

Andy is a Senior Policy Manager covering three portfolios: Citizens in Policing; Standards and Leadership; and Workforce.

Paul Dutton

Senior Policy Manager

Paul is Senior Policy Manager covering the Police Technology, Digital and ICT portfolio.

James Hughes

Senior Policy Manager

James joined the APCC in February 2017. He is seconded part-time to the Home Office Strategic Change and Investment Board (SCIB) Hub as the link with PCCs/APCC. He also supports the work of the National Enabling Programme which provides Police forces with a secure, cloud-based, digital platform and national standards for greater collaboration and new ways of working. James also supports BlueLight Commercial, which drives collaborative commercial activities, initially in policing, to increase efficiencies and enhance savings. 

Before joining the APCC in 2017 to support police reform and transformation, James was a senior civil servant and worked in various Departments including The Department for Energy and Climate Change, the Department for Environment, Food and Rural Affairs and the Foreign and Commonwealth Office.  

Eddie Smithwick

Senior Policy Manager

Eddie joined the APCC in 2017 as a Senior Policy Manager leading our work with PCCs to deliver safer communities. This work includes crime prevention, emergency service collaboration, alcohol and substance misuse and mental health and custody.

Eddie has previously spent time working at a Police and Crime Commissioner’s office, delivering a range of work around victims’ services, community safety partnerships, and custody visiting, as well as national guidance on police and crime plans. Eddie’s experience is built upon his time working for a Member of Parliament, with a metropolitan police authority and in the civil service (HM Courts and Tribunals).

Richard Denham

Policy and Political Group Manager

Richard leads on the portfolio work of the Equality, Diversity and Human Rights Portfolio, as well as providing secretariat services to the Labour Police and Crime Commissioners’ Group.

Will Pryce

Policy and Political Group Manager

Will is the APCC policy lead for local policing and partnerships, which supports PCCs on matters relating to neighbourhood policing. He also manages the road safety and roads policing portfolio, and international and strategic policing, business crime, and rural crime. He additionally provides support to the Conservative PCC group.

Will started his career at the European Parliament, liaising between the UK Government and EU on transport, tourism, business, animal welfare and crime. He was then a campaign manager and advisor for a UK political party during the 2015 and 2017 General and Local Elections. Next he managed public affairs for a large employers’ association, lobbying governments on legislative changes for small businesses, and engaged with a PCC on retail crime and serious violence.

Keith Fairbank

Head of Communications and Public Affairs

Keith joined the APCC in November 2020 on a one-year secondment from the Office of the Police and Crime Commissioner for Kent. There, he has served two different PCCs as Communications Manager leading on media, digital, and public engagement matters for more than five years.

Prior to joining the Kent OPCC, Keith worked as a police press officer; and before that he worked as a qualified journalist for a number of regional daily and weekly newspapers in both England and Wales.

Clarissa Hawthorne

Communications Adviser

Clarissa joined the APCC in May 2018 to develop and deliver a programme of external communications; these were to help raise the profile of PCCs and their national policy priorities to: the public; the wider policing family; Criminal Justice stakeholders; and the Government.

Before joining the APCC, Clarissa worked as Campaigns & Communications Manager for the Sussex Police and Crime Commissioner; was the interim Communications Manager at The Police ICT Company for just over a year; a Media Relations Officer at Sussex Police for four years; and prior to her career in policing was an Assistant Producer in national broadcast television.

Simon Talbot

Corporate and Governance Support Officer

Simon provides secretariat support for APCC Board Meetings and General Meetings, the NPCC Audit and Assurance Board, and the APCC Independent and Plaid Cymru Group.

Simon has previously worked at a local authority crime reduction unit developing multi-agency action plans improving public safety in high crime areas, and at a crime prevention charity producing local performance reviews, improvement plans and national quality standards for a Home Office Community Safety Partnership Support Programme.

Chloe Butcher

Public Affairs Officer

Chloe joined the APCC in April 2020 and leads on public and parliamentary affairs activity as well as providing media and communications support. Previously, Chloe worked in collaboration with the APCC as part of the Joint Portfolio Team which provided scrutiny and oversight of the Police Transformation Fund portfolio.

Alex Campbell

Senior Policy Manager – Forensics, Specialist Capabilities and Serious Organised Crime

Alex is the Policy Lead for the Serious Violence Portfolio. She also supports PCCs to provide leadership on Police Transformation and Police Public Contact, including 101 and Single Online Home (SOH). She joined the APCC in October 2017 to support PCCs in delivering the Policing Vision 2025.  Prior to that, she worked in Brussels and in Kosovo.

Libby Avery

Policy Support Officer

Libby joined the APCC in November 2020 to provide policy support to senior policy managers. The portfolios that she supports include Serious and Organised Crime, Serious Violence, Forensics and Digital & Technology.

Before joining the APCC, Libby spent two years working at the Office of the Police and Crime Commissioner for Norfolk assisting in the commissioning of support services for victims of crime and prior to this a year working for Children’s Services at Suffolk County Council.