What data (“personal information”) do we gather from you?
We gather personal information such as first and last names, telephone number and email addresses that you provide voluntarily when you fill in appropriate sections of our website. For example when you complete our contact us section, you provide us with personal information which we hold and use for the purposes set out in the next section.
Use of your personal information
Our main aim in gathering your personal information is to provide you with a customised service. If you fill your details in our contact us section we use your personal information in order that we can contact you and respond to any questions and needs that you may have. We use your personal information so that we can carry out your requests. We may also use aggregate personal information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate personal information to third parties. These statistics will not include any data that can be used to identify any individual. If, at some time in the future, we wish to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so.
Sharing of personal information
Occasionally, with your permission and depending on the purpose for and context in which you gave that permission, we will send to you by e-mail or SMS text message marketing information and news. This may include our sending to you marketing information for the products or services of a promotional partner on that partner’s behalf. However, in every case, if you do not elect to receive such communications or if you elect to discontinue receiving them, then we will not send or will cease sending them to you. Also, we reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any law enforcement or regulatory investigation. Save for this, we do not sell, transfer or disclose personal information we have collected from you in connection with our web site activities, to third parties outside the The Association of Police and Crime Commissioners Family.
Whilst we make every effort only to tie-in with reputable companies which have a similar high regard for your privacy, you should make sure you are aware of what their privacy policies say, as we are not responsible for the policies and practices of other companies, including those of other members of the The Association of Police and Crime Commissioners Family. If, in the future, a third party acquires The Association of Police and Crime Commissioners or substantially all of its assets (whether by merger, acquisition, reorganisation or otherwise) customer data, including personal information, may well be one of the transferred assets.
Protection of your personal information and retention
The internet is not a secure medium and The Association of Police and Crime Commissioners cannot absolutely guarantee the security of your personal information provided over the internet. However we have put in place various security measures as set out below. The The Association of Police and Crime Commissioners website and associated databases are protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. The website uses the latest technology with full backups. We also keep your personal information confidential. All outgoing and incoming email is scanned for viruses.
We also keep your personal information confidential. We will retain your personal information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by using the methods listed below. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the personal information we hold about you.
If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or other members of the The Association of Police and Crime Commissioners Family, you can let us know by contacting us by using the methods listed below.
This website contains links to other websites. Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy policies of each website you visit which collects personal data.
Cookies are small text files that are placed on your computer, smartphone, tablet or smart TV’s when you access a website. They are widely used in order to make websites work, or work more efficiently (i.e. for making improvements to the site, by allowing the website to recognise your device and store information about past actions or preferences).
We use the following cookies:
- Strictly necessary cookies. These are cookies are essential and without them, parts of the site won’t work. As such, they can’t be switched off. They are the cookies that enable you to log in to secure areas of our site, set your privacy preferences or submit forms for example. These cookies do not store any personal information that can identify you.
- Performance cookies. They allow us to recognise how visitors arrive at our site, count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. All information collected by these cookies collect aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- Functional cookies. These cookies enable our website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages They are used to recognise you when you return to our site and can remember changes you have made to text size, fonts and other parts of web page which you can customise. If you do not allow these cookies then some or all of these services may not function properly.
You can use your web browser to delete or block cookies and clear all cookies when you close your browser. You can also chose to open a ‘private’ or ‘incognito’ browser session, which allows you to browse the internet without storing local data.
Blocking cookies will not stop you from using our website, but we will be unable to capture information about your experience online and make improvements.
Controlling cookies in your browser
- Chrome cookies information
- Firefox cookies information
- Safari cookies information
- Internet Explorer cookies information
Google Analytics uses its own cookies. Although Google Analytics places a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.
Additionally, third-party widgets such as YouTube, Twitter or Flickr may install cookies depending on their configuration. You are not required to accept any cookies to use this site and opting out of these services will not stop you using our website.
Questions or complaints: contact us